Norfolk. Health and Social Services

Site: Simcoe - Gilbertson Dr

Service: Norfolk Office

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Record #: SIM0553 Last Full Update: 30 Jan 2014
Location, Telephone & Internet
Office Phone* Simcoe 519-426-6170  
* Delhi 519-582-3579 
* Dunnville 905-318-6623
Toll Free PhoneWelfare Fraud Line - 1-800-420-5403
Site LocationBehind Pizza Hut and Arbys
Located In CommunitySimcoe
Address & Map
12 Gilbertson Dr
Simcoe, ON N3Y 4N5
View Google Map
IntersectionQueensway Dr E and Gilbertson Dr
Contact Information
Primary ContactJamie Brownlee, Manager
Mailing AddressPO Box 570 
Simcoe, ON N3Y 4N5
Description & Services
DescriptionApplicants can apply for Ontario Works assistance by calling the Social Services office during regular business hours and speaking with a Case Aide or by completing the on-line application that can be found at  
Once a telephone interview is conducted, or the on-line application is completed, a face to face interview will take place at either the Simcoe or the Dunnville Ontario Works office.  
The purpose of the Social Services Division is to provide emergency short-term financial assistance under the Ontario Works Act. Services include: 
i)Financial assistance is provided to persons in need to cover their cost of food and shelter. Any individual over 16 years of age (with special circumstances to age 18) can apply for Ontario Works either over the phone or in person at the office. An office appointment is then made with a Case Manager within 4 working days. If the applicant is eligible, a cheque/direct bank deposit is usually issued within 3 to 5 working days after all documents have been supplied and verified.  
ii) Employment assistance is available to all employable clients who participate in the Ontario Works program. The following components are negotiated by the client and Case Manager:  
a) Employment Supports: Enables the client to take advantage of available community resources in order to improve their basic education, job-specific skills training and job search techniques. 
b) Community Placement: Provides the opportunity to volunteer in the community applying existing skills and developing skills, experience and contacts for future employment. 
c) Employment Placement: Permits referral to job placement or self-employment development agencies for those who have good technical skills but limited opportunities. 
d) Learning Earning and Parenting: for parents, up to the age of 25, who have not obtained their grade 12 education. 
iii) Discretionary benefits are provided to eligible Ontario Works/ODSP recipients and their family members for health-related items. 
If you live in Haldimand County or Norfolk County and have a child (or children) under age 13 (or under age 18 if special needs exist) you may be eligible to receive help with your child care costs if one of the following applies: 
•you are employed full or part time 
•you are attending school full or part time 
•you are retraining full or part time 
•you are a parent of a special needs child referred by a professional 
•you require parental relief as referred by a professional  
Applicants can apply for child care fee subsidy by calling the Social Services office and speaking with our Financial Analyst/Administrative Assistant. Once a telephone interview has been completed with the FinanicalAnalyst/Administrative Assistant, a face to face meeting will be scheduled with applicant so that an application can be completed. 
DOMICILIARY HOSTELS AND HOMELESS PREVENTION PROGRAMS: Contact Heidy VanDyk, Social Housing Manager at (519) 426-6170 Ext 3122. 
HoursMon-Fri 8:30 am-4:30 pm
DatesAll year
Areas ServedHaldimand County ; Norfolk County
EligibilityAll, individuals and families must meet certain Legislative criteria. May be required to pay towards Special Assistance, or purchased services, based on needs and asset test.
ApplicationCall the local Social Services office or apply on-line at
AccessibilityFully Accessible
SubjectsFinancial programs ; Social assistance ; Social work services ; Welfare